SHIPPING + DELIVERY

PROCESSING TIME

Once production is complete, orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. For more info on production times, please see "ORDERING."

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders. When selecting domestic shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

TRACKING MY ORDER
If you selected a traceable shipping option, please follow these steps to trace your package: 
  • Log in to your account
  • Go to the homepage and click on your name
  • Click on "Order History"
  • Click on the order number for the order you would like to track
  • Click on the tracking link that appears below each item
DUTIES & TAXES

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

SHIPPING LIABILITY

Hustle n' Grace is not liable for items lost or stolen in the delivery process and upon delivery of merchandise to the carrier (USPS/UPS) you will assume the risk of loss and title for the merchandise. You are responsible for any additional shipping charges and fees incurred from customs clearance including any duties and additional taxes (orders outside of US).

Hustle n' Grace is not liable for any exchange packages that may become lost or stolen in-transit. If you choose to obtain your own shipping labels, please keep your proof of postage and/or return tracking number when shipping back your exchanges.